Company Pickup Policy

Company Delivery Policy

Every zip code provided for inquiry of delivery will require what we call an order minimum plus an additional delivery/pickup fee. For Example: a delivery to Bronx, NY requires a minimum order of $750 with an additional delivery/pickup fee of $250. Meaning you must reach $750 worth of rentals in order for Rent4Parties LLC to do the delivery/pickup service. If you do not reach the minimum for your area and unable to pickup the order yourself, we will recommend you our list of independent drivers.

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Monday-Saturday deliveries start after 9AM.
Sunday deliveries start after 10AM.
• Before hours delivery: $150
Pick-ups end at 1AM unless after hours fee is scheduled
2 hour time frame is required unless additional fees are paid in advance.
• Exact delivery time: $150
• Exact pick-up time: $150
• After 1AM after hours pick-up: $200
◦ Sunday delivery is automatically double quoted delivery fee
If drivers arrive to the event during the requested timeframe written in the contract, and are unable to obtain Rent4parties LLC property, client must pay an additional $300 fee for next day pick up or return the prop(s) themselves to either of Rent4parties's warehouses.

Rent4Parties LLC will always strive to provide great customer service and to be on time to each and every event.

Rent4Parties LLC will provide quality prop rentals in the best conditions possible. We try to have the best quality Props available, but due to wear and tear over time, it is recommended to see the props in person before making a payment.
 

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Customer Responsibility

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• Customer will provide access to the venue at least two hours before the event start time and one hour for pick up after the conclusion of the event to allow Rent4parties LLC to set up and to remove prop rentals and decorations. Access must include vehicle parking near the venue entrance.
   

• An additional $150 fee will be applied to your order if you need our drivers to arrive at an exact time.
   

• Any event that is canceled due to unseen weather conditions or unexpected circumstances will not receive a credit or refund. All payments at that point will be forfeited. Rent4Parties will reschedule the event for another date, however customer must pay 50% of grand total in order to reschedule.  
   

• Customer will provide adequate electrical power to meet the needs for any prop rentals or equipment. Rent4Parties LLC does not provide extension cords.
   

• If Rent4Parties LLC is contracted to deliver and there is no appropriate parking at the delivery address, if our trucks receiving a parking ticket/violation from local authorities, Rent4Parties LLC will hold the customer responsible for any charges.

Prop Rentals & Decorations
 

• All props, furniture, and decorations Rent4parties LLC provides are daily or weekend rentals for the agreed-upon time, and Rent4Parties LLC must be able to remove them at the conclusion of the event unless agreed otherwise.
  
   

Changes to Order
 

• NO STORE CREDIT. NO REFUNDS 24 HOURS AFTER THE ORDER IS PLACED.
   

• The order is considered complete, and our rental agreement is in effect once you have successfully completed payment and have acknowledged acceptance of all terms and conditions within this agreement. The 24-hour window for permissible modifications or cancellations to your order starts immediately following the confirmation of your payment.
   

• Same day cancellations are not subject to store credit or refunds. A 50% fee of the total order will be charged for rescheduling to future date due to any unforeseen weather conditions and or unexpected circumstance's. 

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• Customer may add items to the order at any time. Customer acknowledges that removal of any items to order after the first 24 hours of reservation will be charged a 50% restocking fee.
  
   

Liability

• Please ensure that all gates, doorways and any other entry points are wide enough for our team to enter through safely to avoid damages to our props and/or property. All prop dimensions are listed on our website under the prop description. We are not liable for any damages, niches, and/or scratches to property if the entryway is not wide enough for access.
   

• Customer is responsible for the safety and reliability of the event venue and its furnishings. Customer is also responsible for any injury, loss, or damage to Rent4parties LLC employees or equipment resulting from the conduct of event attendees and of staff not employed by Rent4parties LLC
   

Payments & Security Deposit

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• 25% of the prop rental amount is required to secure your event date unless agreed otherwise. If the customer cancels the order more than 24 hours after confirmation, Rent4parties LLC will retain the deposit and any amount paid up until that point. Clients are offered to reschedule to a future date if willing to pay 50% of grand total. 
   

• Credit card authorization form must be filled out for each event for security purposes for any damaged or loss prop rentals.
  
   

Damage and Loss

• In the event that equipment provided by Rent4parties LLC is damaged or lost due to the actions of event attendees or of staff not employed by Rent4Parties LLC Customer agrees to pay for all repair or replacement up to the full value of the lost or damaged items, including shipping and handling.
   

• Please be advised, any damage to Props will result in fees being charged for loss/ damage.
   

• Rent4parties LLC can not control the weather. This damage includes, but; not limited to the following:
   

1. Damage caused by Wind / Water / Extreme heat or cold

2. Damage from moving props that are to remain stationary

3. Damage or loss will be assessed as soon as possible after the conclusion of the event. All visible damage will be  photographed on-site whenever possible.
    

• Rent4parties LLC will provide a documented damage/loss report with costs included within 3 days after the event. Customer must pay for the damage or loss upon receipt for the Rent4parties LLC report.
   

• Rent4parties LLC has the right to refuse business to anyone.

Privacy Disclosure Notice

We are committed to respecting your privacy and safeguarding your personal information. In accordance with the New Jersey/New York Consumer Privacy Act, our comprehensive privacy policy details the measures we implement to protect your information. This includes specifics on how your information is collected, used, stored, and, if necessary, shared.
Please be assured that any information collected from our customers will not be sold, shared, or rented to others in any manner that differs from what is disclosed in this statement.
Last Updated: 08/08/2024